These Terms of Service ("Terms") are a legally binding agreement between you ("User," "you," or "your") and NeuroAmaze, Inc. ("NeuroAmaze," "we," "us," or "our") governing your use of the NeuroAmaze mobile application, website, and related services (collectively, the "Service").
By creating an account, downloading the app, or using any part of the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
If you are under 18 years of age, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf.
NeuroAmaze provides a suite of mental wellness tools including:
The Service is intended for personal, non-commercial use only.
Specifically:
To access most features, you must create an account using your email address and a password. You agree to:
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.
You agree not to:
NeuroAmaze offers a free tier that includes access to core features including daily check-in, mood tracking, breathing exercises, and the 30-day CBT programme.
Certain premium features may require a paid subscription. Subscription terms, pricing, and features will be presented to you before purchase. By subscribing, you authorise us to charge your payment method on a recurring basis according to the plan you select.
Subscriptions purchased through the Apple App Store or Google Play Store are subject to those platforms' refund policies. Please contact Apple or Google directly for refund requests. For direct purchases, contact support@neuroamaze.com within 14 days of purchase.
You may cancel your subscription at any time through the App Store or Google Play. Access continues until the end of the current billing period.
The Service and all content, features, and functionality (including but not limited to all information, software, text, graphics, logos, images, and audio) are owned by NeuroAmaze, Inc. and are protected by intellectual property laws.
You retain ownership of the personal content you create within the app (journal entries, mood data, etc.). By using the Service, you grant NeuroAmaze a limited, non-exclusive licence to store and process your content solely to provide the Service to you.
You may not reproduce, distribute, modify, or create derivative works of any part of the Service without our prior written consent.
Your privacy is fundamental to NeuroAmaze. Our collection and use of health and personal information is governed by our Privacy Policy, Consumer Health Data Privacy Notice, and โ for California residents โ our CCPA Notice.
Key commitments:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the fullest extent permitted by applicable law, NeuroAmaze disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
NeuroAmaze does not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of any information provided through the Service.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL NEUROAMAZE, INC., ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.
NeuroAmaze's total liability to you for any claim arising from or related to the Service will not exceed the greater of (a) $100 or (b) the amount you paid to NeuroAmaze in the 12 months preceding the claim.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such cases, our liability will be limited to the extent permitted by law.
You agree to defend, indemnify, and hold harmless NeuroAmaze, Inc. and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.
Before initiating any formal dispute, you agree to first contact us at legal@neuroamaze.com and allow 30 days for informal resolution.
Any dispute not resolved informally will be resolved by binding individual arbitration under the JAMS Streamlined Arbitration Rules, conducted in San Francisco, California, unless you opt out of arbitration by notifying us in writing within 30 days of first agreeing to these Terms.
TO THE EXTENT PERMITTED BY LAW, YOU AND NEUROAMAZE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION.
You may terminate your account at any time from Settings โ Delete Account. Upon termination, your right to use the Service ceases immediately and your data will be deleted within 30 days in accordance with our Privacy Policy.
We may suspend or terminate your access to the Service immediately, without notice, if you breach these Terms or if we determine that your use of the Service poses a risk to other users or to NeuroAmaze.
We may update these Terms from time to time. We will provide notice of material changes by posting the updated Terms in the app and/or emailing you at least 30 days before the changes take effect.
Your continued use of the Service after the effective date of updated Terms constitutes acceptance. If you do not accept updated Terms, you must stop using the Service and delete your account.
๐ง General: legal@neuroamaze.com
๐ง Privacy: privacy@neuroamaze.com
๐ง Support: support@neuroamaze.com
๐ข NeuroAmaze, Inc., 123 Wellness Drive, San Francisco, CA 94105